The University recognizes the long and faithful service of its human resources and the importance of competencies, core values, and organizational norms acquired and practiced through years of experience. Such official recognition is manifested through the provision of service awards, grant of longevity pay, and financial reward to those who have served 20 years and over.
I regret that for the first time in years, I was unable to attend the Faculty and Employee Recognition Ceremony which the Chairman, Gigi, and the President ably witnessed and awarded. It always gave me much pleasure to see coming up stage loyal and efficient teachers and employees who have served the university for so many years and who have helped fulfill the mission of my father. I wish you many more happy years in your second home.
Today we honor our employees and faculty for their commendable service to Far Eastern University under three categories: longevity and in effect loyalty; competence, performance, and exemplary behaviour as an employee or a supervisor; and outstanding faculty performance in research, in community service projects, and as model teachers.
It is only fitting that we do so as in annual rites because, in a university, quality of service depends on the quality of the human resources.Consider the following insight that I have written of elsewhere, but which may be new to many in this convocation: "Education is an experience good."
In other words, it is a good or service, the quality of which is not known at the point of sale. Moreover, the quality depends on how engaged the consumer is with the experience of consuming the good or service. This is a bit abstract, so let me give an example.
In a movie, which is another experience good, when one buys a ticket to a movie, one cannot know at that point how one would be affected by the movie. Moreover, how one is affected by the movie ultimately depends on how prepared, willing, and able he is to immerse himself in the movie-watching experience.The more immersed one is, the more likely it is that one is moved by the movie. So it is with education. Education is potentially transformative and life-changing, but it is ultimately so only if the student is totally engaged and immersed in what the school has to offer.
For us in FEU, the most important question then is: How do we get our students to be fully engaged in our curricular and extra-curricular offerings so that the FEU college experience is radically transformative and life-changing for our students? The answer, of course, is total commitment to the mission, vision, and aspirations of FEU by faculty and employees as evidenced by exemplary service, precisely the awards that we confer on the best people that we have had the honor to serve with this year.
And so let me be the first to congratulate this year’s awardees for their exemplary service to the university and I exhort everyone else to hold them in high esteem and to follow in their footsteps.