Procedures in Securing Documents from the Office of the University Registrar

TRANSCRIPT OF RECORDS (NON-GRADUATE)

1. The applicant visits the FEU website at feu.edu.ph. In the Registrar Services, he/she chooses the Apply for Student Records. He/she will receive an acknowledgement of the online request thru email.
2. The Registrar Staff verifies the request.

• If the student has no Form 137/ TOR yet, the Registrar Staff issues a request addressed to the high school or previous HEI to submit the Official copy of F-137/ transcript of records.
• If the student number starts with 2001 or earlier, scanned TOR will be sent to Accounting Office thru the online facility for verification of financial accountability.
• If the student number starts with 2002 up to present, printed TOR is being cleared by the enrolment system.
• If the student has other academic impediments such as Guidance, Library, Student Discipline or Institute impediment, they will secure clearance to the respective Offices.

3. The respective department verifies the student’s accountability. If not cleared, the Department Staff informs the applicant to clear/settle the deficiencies. If accountability has been settled, the Department staff clears the impediment thru the online facility.
4. The Registrar staff will access the charges.
5. The applicant receives payment breakdown and instructions thru e-mail.
6. The applicant logs in to the ACADEMIC RECORDS REQUEST HUB, accepts the charges, pay for the requested documents, and upload the proof of payment. Request will be cancelled if failed to upload the proof of payment within 7 days.
7. The Cashier confirms the payment and prints the Official Receipt
8. The Registrar Staff prints TOR
9. The Registrar Staff updates the status of the TOR for dispatch.
10. The Registrar Staff forwards the TOR to Logistics Department for dispatch.

TRANSCRIPT OF RECORDS (GRADUATE)

1. The applicant visits the FEU website at feu.edu.ph. In the Registrar Services, he/she chooses the Apply for Student Records. He/she will receive an acknowledgement of the online request thru email.
2. The Registrar Staff verifies the records of the applicant.

Note: If first request, processing fee is not required. The Registrar Staff will inform the applicant on the releasing of the transcript of records.

3. The Registrar Staff verifies if the applicant has no academic holds and tuition fee balance.

• If the student number starts with 2001 or earlier, TOR will be forwarded in the Accounting Department for verification of financial accountability.
• If the student has other academic impediments such as Guidance, Library, Student Discipline or Institute impediment, they will secure clearance to the respective Offices.

4. The respective department verifies the student’s accountability. If not cleared, the Department Staff informs the applicant to clear/settle the deficiencies. If accountability has been settled, the Department Applicant must clear all impediments before printing the TOR.
5. The Registrar staff will access the charges.
6. The applicant receives payment breakdown and instructions thru e-mail.
7. The applicant logs in to the ACADEMIC RECORDS REQUEST HUB, accepts the charges, pay for the requested documents, and upload the proof of payment. Request will be cancelled if failed to upload the proof of payment within 7 days.
8. The Cashier confirms the payment and prints the Official Receipt
9. The Registrar Staff prints the TOR and verifies all the information.

• If the student number starts with 2001 or earlier, the transcript of records filed in the OUR will be photocopied in the security paper.
• If the student number starts with 2002 up to present, printed TOR is being cleared by the enrolment system.

10. The Registrar Staff updates the status of the TOR for dispatch.
11. The Registrar Staff forwards the TOR to Logistics Department for dispatch.

DIPLOMA

1. The applicant visits the FEU website at feu.edu.ph. In the Registrar Services, he/she chooses the Apply for Student Records. He/she will receive an acknowledgement of the online request thru email.
2. The Registrar Staff verifies and updates the records of the applicant.
3. The Registrar Staff verifies if the applicant has no academic holds and tuition fee balance.

• The applicant will be notified thru email on the impediment.
• Applicant must clear all impediments before printing the Diploma

4. The applicant receives payment breakdown and instructions thru e-mail.
5. The applicant logs in to the ACADEMIC RECORDS REQUEST HUB, accepts the charges, pay for the requested documents, and upload the proof of payment. Request will be cancelled if failed to upload the proof of payment within 7 days.
6. The Cashier confirms the payment and prints the Official Receipt
7. The Registrar Staff prints the duplicate diploma and updates the status for dispatch.
8. The Registrar Staff forwards the diploma to Logistics Department for dispatch.

CERTIFICATION, AUTHENTICATION AND VERIFICATION (by CHED) AND DFA APOSTILE

1. The applicant visits the FEU website at feu.edu.ph. In the Registrar Services, he/she chooses the Apply for Student Records. He/she will receive an acknowledgement of the online request thru email.
2. The Registrar Staff verifies documents uploaded and updates the records of the applicant in FEU Apps.
3. The Registrar Staff verifies if the applicant has no academic holds and tuition fee balance.

• The applicant will be notified thru email on the impediment.
• Applicant must clear all impediments upon authentication processes

4. The applicant receives payment breakdown and instructions thru e-mail.
5. The applicant logs in to the ACADEMIC RECORDS REQUEST HUB, accepts the charges, pay for the requested documents, and upload the proof of payment. Request will be cancelled if failed to upload the proof of payment within 7 days.
6. The Cashier confirms the payment and prints the Official Receipt.
7. The Registrar Staff processes documents for authentication and prepares endorsement letter to CHED.
8. The Registrar Staff updates the status of the authenticated documents for dispatch in the TSD.
9. The Registrar Staff forwards the authenticated documents to Logistics Department for dispatch.

Note: The courier service (wwwexpress) will transmit the documents to CHED and DFA

 ALL OTHER DOCUMENTS

1. The applicant visits the FEU website at feu.edu.ph. In the Registrar Services, he/she chooses the Apply for Student Records.
2. The RS verifies the records of the applicant.
3. The applicant receives payment breakdown and instructions thru e-mail.
4. The applicant logs in to the ACADEMIC RECORDS REQUEST HUB, accepts the charges, pay for the requested documents, and upload the proof of payment. Request will be cancelled if failed to upload the proof of payment within 7 days.
5. The Cashier confirms the payment and prints the Official Receipt
6. The Registrar Staff processes the requested documents updates the status for dispatch.
7. The Registrar Staff forwards the requested documents to Logistics Department for dispatch.

CLAIMING INSTRUCTIONS:

FOR OWNERS OF DOCUMENTS/S

1. Claim Stub
2. FEU ID or any valid ID

FOR REPRESENTATIVES OF OWNERS OF DOCUMENT/S

1. Special Power of Attorney (S.P.A.)
2. Photocopy of valid ID of the owner
3. Photocopy of valid ID of the representative

CONDITIONS AND REMINDERS:

1. Under existing laws, only the owner of the records is allowed to request for documents in connection with his/her school records and to claim the requested documents.
2. The University reserves the right to withhold, deny or cancel any request for documents due to pending accountabilities.
3. To verify the identity of the requesting or claiming party, two (2) valid IDs shall be presented when requesting and one (1) valid ID when claiming the documents.
4. Documents not claimed after sixty (60) working days will be disposed of.
5. In case of school holidays and suspension, the releasing date of documents will be adjusted.